Online Giving FAQs

Common questions and answers regarding Online Giving:

What is Stripe?

Stripe is a third-party company that provides a merchant account for your church which is needed to accept on-line payments. Stripe will securely capture the funds from your account and deposit them into your church’s bank account.

Does Online Giving Cost Extra? No

Not to the user. Online Giving is included with every paid Church Subscription. However, Stripe charges the church 2.9% plus 30 cents for credit and debit transactions. ACH transactions (withdrawals from checking or saving account are only 25 cents each. Routing and account numbers are required and it takes 2-3 days to post the first time.

When someone gives, does it automatically add the entry to the Giving screen?

When a donor gives through online giving, it will automatically create an entry on the Giving screen and assign that contribution to the correct person in the church database. 

Does anyone have access to my credit/debit cards or bank accounts? No one has access to your credit card or bank account numbers, nor is this information ever transmitted to or saved on our server or available to the church

How do I start?

Use the QR bar code to access Church Connect. Select the GIVING page.

How do I enable Text Giving?

Text Giving is an option also available after you create an account and log in as a member.